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FAQs

In a world where man-made materials are dominant, leather remains a natural material that is ideal for sofas. Leather is a versatile, durable material that is resistant to cracking, peeling and any tearing, on top of this it also breathes all year round and never has a sticky texture like similar leather look products.

Purchasing a quality traditional leather sofa is seen as an investment, because care for it properly it can last a very long time, looking even better with age. Even with the emergence of newer styles, traditional leather sofas have maintained their popularity and place within homeowners living areas.

Discover the benefits of buying a leather sofa.

Leather sofas are a considerable investment that can completely transform a living room. It’s important to choose a sofa that not only matches the interior of your home but will stand the test of time. Opting for a cheaper fabric sofa may seem like a good idea, but a high-quality leather sofa will last a lot longer and prove itself to be the more cost-effective option in the long run.

Find out why leather sofas are a better investment than fabric sofas.

Whether you are furnishing your new house and want to splurge on a quality sofa that will become the focal point of your living room, or replacing your old sofa as part of a redesign, Chesterfield leather sofas are a timeless favourite known for offering spacious and comfortable seating without compromising on an ounce of style.

Discover why you should choose a Chesterfield leather sofa.

Comfort is key when you are buying a new sofa and a Chesterfield leather sofa definitely delivers in this area. Our injection-moulded foam seat cushions and studded front facings fit to suit your comfort and they don’t lose their shape! The heavy gauge serpentine steel springs in the arms, seats and backs have also been designed for maximum comfort.

The right sofa can transform your living from boring and bland to stylish and elegant. That said, there are many considerations to make when buying a leather sofa, and depending on your lifestyle and home, there are certain types of leather sofas that will be more suited to your specific needs.

Browse our guide to choosing the right leather sofa.

We have 2 guarantees that give you peace of mind when making such an important investment:

Up to 21 days after delivery to change your mind

If your furniture arrives and for what ever reason it is not what you expected, we will collect it and refund the full cost of the furniture.  Alternatively, you may change it for another style, size or colour.  All we ask is that we receive your written instructions within 21 days of delivery.

We guarantee your furniture for 2 years

Your furniture is guaranteed for two years after delivery against any defects in materials or workmanship (allowing for fair wear and tear).  In the unlikely event of such a defect occurring we will repair the furniture free of charge.

We guarantee our frame construction for 5 years.

Our guarantee is in addition to your statutory rights, which remain unaffected.

Find out more on our dedicated Guarantees page.

By dealing direct with the manufacturer, you are effectively paying trade prices, unburdened by retailers markups and expensive shop overheads such as energy, rates and rent. In a nutshell, with Thomas Lloyd you are getting designer quality products at a fraction of the cost.

Absolutely not. You can order with confidence in the knowledge that you have 21 days within which to claim a full refund on our standard products if for any reason you’re not absolutely delighted with your purchase. This is a statutory right. Also consider the unrivalled quality and price advantage we are offering.

Yes. Our superb showroom facilities in South Wales are always open and welcome to visitors to view our range of traditional leather furnituremodern leather furniture, and leather Chesterfield sofas.  Please contact our sales office on 01443 771333 for more information.

You have the benefit of being able to talk directly with us, the manufacturer, where we can be far more precise than your local retailer who would have to contact their manufacturer. We are able to control and maintain all deliveries in approximately 4 to 6 weeks.

Find out more about our Direct Delivery.

Our vehicles are:

36 feet in length
12 feet 9 inches in height
8 feet 4 inches in width.

They weigh 7.5 tonnes (max.) when fully loaded.  If you are aware of any obstacles, e.g. narrow lanes, low bridges, en route to your delivery address please contact our despatch department who are more than happy to assist.  Please have a look at our delivery checklist for more useful information.

Transport is becoming an increasingly larger portion of our total costs. For this reason, and to enable us to deliver to your home efficiently and economically, your delivery charge covers only a small part of these costs. Our drivers have up to sixteen deliveries per trip and we try to accommodate all our customers’ needs.

Your door width is not usually the problem. All our delivery vehicles carry two drivers who are expert in effecting deliveries. We normally find that narrow passageways, stairwells or any other unforeseen obstructions pose more problems. All our furniture will easily pass through a standard (30″) doorway.

We can only accept payment in full on our website.  We accept Visa and MasterCard credit and debit cards.  Sorry but we do not accept American Express.  Payment can only be made with a single card transaction.

We take your security very seriously and have made shopping online completely safe.  All of our credit card transactions are handled by Global Payments, HSBC’s preferred card supplier for card processing in the UK.  Your browser will go into secure mode before you enter any personal or payment details.

You can check that you are shopping in a secure environment by looking for either a locked padlock or a key icon in the grey bar at the bottom of your screen. Being in ‘secure mode’ means that all of your details are encrypted to help keep them secure.

Encryption creates billions of code combinations to protect each transaction made on our site, so your card and personal details cannot be viewed by anyone else using the Internet.

Buying a leather sofa from Thomas Lloyd is undoubtedly the right decision! You are dealing with a company who have been successfully trading since 1981 and is part of the UK’s largest Mail Order Upholstery Group. During this time, many other companies have come and gone in an attempt to rival our achievements.

At Thomas Lloyd, we take great pride and care in manufacturing quality Chesterfield sofas. We carefully seal every sofa, hand insert all springs, securely fix every button or trim, and make sure your traditional Chesterfield piece is tastefully antiqued, pleated and hand-finished.

Learn more about how a Chesterfield sofa is made.

Famed for their longevity, quality leather sofas from trusted manufacturers like ourselves should last a long time, provided you take good care of them. Every leather sofa, chair or footstool is sealed, and each and every button or trim is securely fixed. All seat and back springs are hand inserted and each work independently of the other, to ensure loads are borne more evenly and the shape is retained.

Learn more about how our leather furniture is built to last.

Leather sofas are known for their durability which is why they are a great investment. However, like any prized item in your household, your leather sofa requires regular care to remain in top shape.

You should care for your leather furniture from day one, using solutions that are designed to protect and enhance the look of the material. This way your leather sofa will last even longer, and look good as new!

 

The first thing to do before cleaning your leather sofa is to read the cleaning instructions in the label – this is a crucial step because certain cleaning methods might cause damage to the material. If no information is provided, contact the manufacturer to find out the recommended cleaning method for your leather sofa.

The best course of action in the event of your leather sofa getting stained with anything from ink to food grease is wiping the stain away with a damp cloth and a mild soap, such as saddle soap.

There are also a variety of cleaning products available that have been specifically designed to prevent and eliminate even the worst of smells. Before using any cleaning products it’s important that you do a spot test on a small patch of the leather to make sure that it doesn’t react to the chemicals within the product.

For our leather Chesterfield sofas, we recommend a daily dust down with a lint-free cloth, a weekly warm water wash and soft cloth polish of the leather finish, as well as a monthly treatment with a leather clean and feed product which prevents your sofa’s surface from cracking and dying.

Every four months deep clean your leather sofa with soapy water and give your sofa a gentle clean. If you want a light protective finish, apply a coat of olive oil to the leather using a microfiber cloth. When you have done this, leave it for 50 minutes then wipe it off with a rag.

No. We even recommend using it to keep your leather sofa moisturised. Mixing 1 small cup of white vinegar with 2 small cups of linseed oil makes for an easy DIY polishing solution for your sofa which you can apply to the surface of the leather. Once completely absorbed, just use a soft cloth to buff the leather and you’ll have a shiny and clean Chesterfield sofa.

Pet owner leather furniture is in about as much risk as the rest of the furniture pieces in the house. And while there is always the possibility that your cat scratches your leather sofa, or your dog takes a shine to chewing on the cushions, there’s a number of ways to pet proof your leather.

Learn how to protect leather furniture from pets.

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